Associate Handbook | 2025
Use this handbook as your RC guide!
Welcome
Our Story, Mission, & Vision
RC Culture
Management Team
Sales Management Team
Meet our Staff
RC Expectations: Conducting Your Business
Associate Responsibilities
RC Meetings
Dress Code
Anti-Trust Compliance
Cyber Security Requirements & Best Practices
Discrimination & Sexual Harassment Policy
Office Entry, Key Cards & Building Alarms
Private Office Assignment Policy
Wi-Fi, Computers, Printers & Anti-Virus
RC Google Suite for Business
RC Community Email Addresses & Google Spaces
RC Email & Phone List
RC Home & BoldTrail (formerly kvCORE)
RC Online Store
MLS Listings
MLS Entry using Ctrl Fill
Open House Signs, Riders, & Lock Boxes
Featured Listings / Brokers' Open Tours
RC Sign Services
Relocation Program (RELO)
President's Club
myRC Guidelines & Monthly Membership
Agent Billing
Commission Process
Setting up ACH in BackOffice
RC CAP Exceptions
Marketing Materials
Get Connected | Social Media
TestimonialTree
LoLo